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Billing overview
COMIT creates chargeback bills that include charges for any type of vendor telecommunications costs:
- non-recurring charges (installation), vendor repairs
- recurring charges (monthly) i.e. PBX overhead, wireless (from a vendor website), circuits, trunks, any maintenance contracts
- removal charges
- repair charges
- usage (call collection)
- miscellaneous charges for specific stations
- OCC (charges added to service orders or projects)
- line type charges
- revision charges (for changing service orders)
Wireline & wireless usage
The COMIT call collection process collects calls (SMDR/CDR) nightly from any PBX or Centrex, local or multiple remotes, and converts them to a common format. The calls are rated nightly based on user defined rate tables and retained for the next billing cycle chargeback.
Wireless usage may be downloaded monthly for chargeback purposes and also for analyzing usage patterns of end users to compare to the monthly wireless invoices. Peak, off-peak, text, web, and email usage is summarized for comparison to contract commitment levels.
Special calls (credit card, third party, collect, etc.) may be received and downloaded monthly to COMIT.
At the end of the billing period, typically the last day of the month, COMIT sorts the usage records to create station detail and departmental reports and then produces a file for input into the customer's general ledger.
All telecommunications costs are consolidated into a single monthly chargeback and retained for historical comparisons.
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